Loyalty That Lives in WhatsApp
KSI Loyalty is a WhatsApp-based rewards programme for Indonesian shoppers, designed so points work across participating merchants — no app to install, no card to carry. We are onboarding our founding merchants now.
How It Works
Three steps, entirely inside a chat
Enrol in One Message
Customers join KSI Loyalty by sending a single WhatsApp message or scanning a QR code in store. No app download, no forms.
Earn at Any Participating Merchant
Points accumulate across every merchant in the programme, so a customer's balance keeps growing wherever they shop.
Redeem on the Spot
Customers check their balance and redeem rewards in the same conversation, and merchants confirm instantly at the counter.
For Merchants
Join the programme, or run your own
Join KSI Loyalty
Become one of the founding merchants in the shared KSI Loyalty programme. Your customers earn and redeem under the KSI Loyalty brand, and as the merchant network grows, so does the pool of shoppers who already carry a balance.
- No setup cost and no WhatsApp number of your own required
- A shared customer base that grows with the merchant network
- Points, rewards, and redemption handled for you
Your Own Branded Programme
Prefer your customers to see your own name in WhatsApp? We set up a loyalty programme on your own WhatsApp Business account, built on the same platform.
- Your brand as the sender, on your own number
- Full control of rewards, tiers, and campaigns
- We handle the WhatsApp Business setup end to end
Why WhatsApp
Where Customers Already Are
Indonesians live in WhatsApp. Meeting them there beats asking them to install another app.
Nothing to Install
No app, no plastic card, no password to forget.
A Real Conversation
Balances, rewards, and support in the same thread, any time.
Interested in KSI Loyalty?
Whether you want to join the programme as a merchant or run your own branded version, we would like to hear from you.
Get in TouchKSI Loyalty is operated by PT KARUNIA SOLUSI INFORMATIKA (KSI Digital), Jakarta, Indonesia.